Introduction
IQCent is a relatively new broker firm in the trading industry. The company, which was established in 2020, is focused on providing binary options, forex, and CFD trading. While the firm has made significant strides in its short existence, there are still some areas that require improvement. This review will delve into the various aspects of IQCent, including its trading platform, customer service, and withdrawal process, among others.
Trading Platform
IQCent offers a web-based trading platform that is accessible from any device with an internet connection. The platform is user-friendly and easy to navigate, even for novice traders. It offers a wide range of trading instruments, including over 100 different assets in the categories of forex, commodities, stocks, and indices.
Customer Service
One of the key areas where IQCent shines is its customer service. The firm provides 24/7 customer support via live chat, email, and phone. The support team is known for its professionalism and responsiveness. However, some users have reported instances of delayed responses, which can be quite frustrating when dealing with time-sensitive trading issues.
Withdrawal Process
The withdrawal process at IQCent is relatively straightforward. The firm allows traders to withdraw their funds using various methods, including credit cards, wire transfer, and e-wallets like Skrill and Neteller. However, some users have complained about delays in receiving their funds. Additionally, the firm charges a withdrawal fee, which is not the case with many other broker firms.
Regulation and Safety
One of the major concerns with IQCent is its lack of regulation. The firm is not regulated by any recognized financial authority, which raises questions about its credibility and the safety of traders’ funds. While IQCent claims to use advanced security measures to protect users’ data, the lack of regulatory oversight is a significant drawback.
Education and Training
IQCent offers a range of educational resources to help traders improve their trading skills. These include video tutorials, webinars, and an e-book. While these resources are quite helpful, they are not as comprehensive as those offered by some other broker firms.
Final Thoughts
In conclusion, IQCent is a decent broker firm that offers a user-friendly trading platform and excellent customer service. However, the firm’s lack of regulation and issues with the withdrawal process are major concerns. Traders should therefore exercise caution when dealing with this broker. It is always advisable to conduct thorough research and consider multiple options before choosing a broker firm.
I am extremely disappointed with the broker IQCent’s performance and lack of professionalism.