Introduction to OnyxInvest
OnyxInvest is a brokerage firm that provides a platform for trading in various financial instruments. The firm offers a range of services including trading in stocks, bonds, options, futures, and more. It also provides a platform for forex trading. The firm prides itself on offering a user-friendly platform, competitive pricing, and excellent customer service.
Trading Platform
OnyxInvest offers a web-based trading platform that is easy to navigate and user-friendly. The platform is designed to provide traders with all the tools they need to make informed trading decisions. It features real-time quotes, advanced charting tools, and a wide range of technical analysis indicators.
Platform Usability
While the platform is user-friendly, some users have reported issues with its functionality. Some traders have complained about the platform freezing or crashing, which can be a major issue when trading in volatile markets. In addition, some users have reported that the platform can be slow to load, particularly during peak trading hours.
Platform Features
OnyxInvest’s trading platform offers a range of features, including advanced charting tools and a wide range of technical analysis indicators. However, some users have complained that the platform lacks some of the more advanced features found on other trading platforms. For example, some users have noted that the platform does not offer algorithmic trading or backtesting capabilities.
Customer Service
OnyxInvest prides itself on providing excellent customer service. The firm offers a range of customer support options, including phone support, email support, and live chat. However, some users have reported issues with the firm’s customer service. Some traders have complained about slow response times, while others have reported issues with getting their questions answered or their issues resolved.
Pricing
OnyxInvest offers competitive pricing, with low commissions and no hidden fees. However, some users have complained about the firm’s pricing structure. Some traders have noted that while the firm’s commissions are low, its other fees can add up, making it more expensive than it initially appears.
Conclusion
OnyxInvest offers a user-friendly trading platform and competitive pricing. However, some users have reported issues with the platform’s functionality and the firm’s customer service. While the firm offers a range of trading options, some users have noted that it lacks some of the more advanced features found on other platforms. As such, OnyxInvest may be a good option for beginner traders, but more experienced traders may find it lacking.
I am extremely disappointed with the lackluster performance and communication from OnyxInvest as my broker.